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Observability

Every call, fully traced — without exposing what's inside it.

An Overview with KPIs and a usage-over-time chart, a Requests log with per-request metadata and guardrail findings, and an Errors & Blocked view — metadata-only by default, and the underlying model provider is never shown to your team.

What you see

Three views, one request pipeline

Overview

KPI strip — request volume, spend, guardrail block rate, error rate — plus a usage-over-time chart so you can see traffic shape and cost trend at a glance.

Requests

A per-request log: model tier, token counts, cost, latency, routing mode, cache hit, and guardrail findings for that call. Prompt and completion content is never stored in this log — metadata-only by default.

Errors & Blocked

Coarse error categories and guardrail block reasons for the calls that didn't complete cleanly — surfaced without any prompt or response content attached.

Privacy posture

Metadata-only, provider-hidden by design

Observability is built to answer "what happened" without ever needing to show "what was said." Prompt and response content stays out of the log by default — full content capture is opt-in and masked when you turn it on. Your data is isolated per tenant, the underlying model provider is never named to your team, and everything is built residency-first for Indonesia under UU PDP.

Provider-hidden

Anoman routes the call — the specific model provider behind a response is never surfaced in the dashboard or the API. You see the model tier and outcome, not the vendor.

Per-tenant isolation

Every request, trace, and log line is scoped to your account. Nothing is pooled or visible across tenants — not even in aggregate.

Residency-first (UU PDP)

Metadata-only logging by default, opt-in masked content capture when you need deeper debugging, and Indonesia-residency-first infrastructure aligned with UU PDP.

Anomaly Detection

Catch unusual AI behaviour before it becomes a problem.

Two-layer detection: Z-score/Welford sliding windows for fast signals, Isolation Forest per-customer models for subtle drift.

Detection layers

Statistical + ML anomaly detection

Layer 1 — Z-score / Welford

Online algorithm, no history required. 4 rules run on every request:

  • token_spike — tokens >> rolling average
  • request_burst — RPM spike
  • guardrail_storm — block rate spike
  • cost_outlier — cost >> session average

Layer 2 — Isolation Forest

Per-customer models, trained nightly from a 14-day analytics lookback (200-sample minimum). 8-dimensional feature vector:

total_tokenscost_usdrequest_rate_60stool_call_countguardrail_rate_300ssession_lengthprompt_len_charshour_of_day

Fail-soft design

Exceptions never block the completion pipeline. Anomaly scoring is fire-and-forget — a model load failure returns a degraded score, not a 500.

Inline scoring

ML score computed with a 5-minute process-local model cache. Models stored in the in-memory cache with 48h TTL, refreshed nightly by training job.

Ops alerts

Email alerts via Resend for anomalies, batch failures, and SLA breaches. Configurable threshold and recipient.

Dashboard integration

Acknowledge anomalies, link to trace for investigation. Severity cards in dashboard with open/high counts.

Platform · Response Faithfulness

Know when your AI is making things up

Faithfulness scores whether a model's answer actually follows from the source you gave it — so you catch hallucinations and ungrounded claims before they reach a customer. Calibrated on English and Bahasa Indonesia.

Retrieval-augmented and agent answers fail in a specific way: they sound confident but assert things the source never said. Faithfulness runs a multilingual natural-language-inference model that scores how well a response is entailed by its provided context, and returns a clear verdict. It measures groundedness against your source — it is not a general fact-checker — and it needs no extra LLM call, so it's cheap enough to run on every response.

Three verdicts you can act on

Grounded

Every claim in the answer is supported by the source. Safe to serve.

Uncertain

The answer is partially supported or ambiguous — a good threshold to log, review, or ask for a citation.

Ungrounded

The answer asserts claims the source doesn't support — a likely hallucination. Flag, block, or regenerate.

What a check actually returns

Source you provide

Anoman processes Indonesian customer data in Jakarta and bills in Rupiah. The free tier includes 500,000 weighted tokens per month.

Model answer

On the free tier you get 500,000 weighted tokens per month, and your data is processed in Jakarta.

Grounded — every claim traces to the source.

Model answer

The free tier includes 5 million tokens and your data is processed in Frankfurt.

Ungrounded — “5 million” and “Frankfurt” are not supported by the source (the unsupported spans are surfaced).

A real model, calibrated for the region

The signal is a multilingual NLI model that scores entailment between the source and the response — not a keyword match and not a mock. It's calibrated on an English + Bahasa Indonesia evaluation set (AUC 0.97 English, 0.999 Bahasa). It runs on the same in-region infrastructure as the gateway, so nothing leaves the region to score it, and it adds no provider cost.

Try it free, then run it on your traffic

See every call — without exposing what's inside it.